Tanaia Hines
I had an incredible experience with Brooks Brothers Flooring from start to finish! Lee was a true professional. Lee was extremely knowledgeable, patient, and genuinely helpful throughout the entire flooring selection process for both my basement and main floor. He made sure I felt confident every step of the way and took the time to answer all my questions without ever rushing me. The installation team (Hector, Rob, Billy, and Scott) were fantastic! They handled all of my furniture with care, worked efficiently, and never cut corners. I really appreciated how they checked in with me whenever adjustments were needed, it made me feel like I wa... I had an incredible experience with Brooks Brothers Flooring from start to finish! Lee was a true professional. Lee was extremely knowledgeable, patient, and genuinely helpful throughout the entire flooring selection process for both my basement and main floor. He made sure I felt confident every step of the way and took the time to answer all my questions without ever rushing me. The installation team (Hector, Rob, Billy, and Scott) were fantastic! They handled all of my furniture with care, worked efficiently, and never cut corners. I really appreciated how they checked in with me whenever adjustments were needed, it made me feel like I was part of the process. Their upbeat attitudes, fun banter, and music made it feel like more than just a project, it was an enjoyable experience. To top it all off, Chris, the owner, followed up personally to ensure I was happy with the final results. That level of care and customer service truly sets them apart. The finished work is absolutely beautiful! My home feels refreshed, warm, and ready for my family to enjoy. I couldn’t be happier. If you’re looking for top-notch service, craftsmanship, and a company that truly values their customers, I highly recommend Brooks Brothers Flooring!