Big Rapids Computer Repair and Sales is a computer repair and sales business serving Big Rapids, Michigan. Big Rapids Computer Repair and Sales provides computer and electronics repair, custom PC builds, and device sales. The business offers same-day repairs, pick-up and delivery services for repairs and sales, and service calls to homes or businesses. Big Rapids Computer Repair and Sales specializes in Mac/Apple product repairs and also repairs Apple iPhones.
Computer Repair Service
Services
Services and categories listed for this business.
computer repairelectronics repaircustom PC buildsdevice salesMac/Apple product repairApple iPhone repairpick-up and delivery serviceservice calls
Does Big Rapids Computer Repair and Sales work on Mac/Apple computers?+
Yes, Big Rapids Computer Repair and Sales specializes in Mac/Apple product repairs and is one of the few repair shops in the area that works on these devices.
First off let me say the owner is nice enough but I took my computer here roughly three weeks ago for a sporadic overheating issue when it was under load. I figured while I’m having him work on it I’d ask to have the RAM upgraded to 32GB. I was initially told it would be roughly 3 days. He didn’t look at it for about a week. He said it wasn’t having any issues, but he’d replace the thermal paste for it. After three weeks waiting for this thing to be done I had to go get it. I was falling behind on my classes and work so it couldn’t wait any longer to have this thing back. Upon turning it on it immediately overheats just from booting. I called...First off let me say the owner is nice enough but I took my computer here roughly three weeks ago for a sporadic overheating issue when it was under load. I figured while I’m having him work on it I’d ask to have the RAM upgraded to 32GB. I was initially told it would be roughly 3 days. He didn’t look at it for about a week. He said it wasn’t having any issues, but he’d replace the thermal paste for it. After three weeks waiting for this thing to be done I had to go get it. I was falling behind on my classes and work so it couldn’t wait any longer to have this thing back. Upon turning it on it immediately overheats just from booting. I called him and told him and once again he tells me it wasn’t having an issue which clearly isn’t the case. He said I could bring it back the next day and he’d look at it again. I just paid $120 for some RAM he didn’t install and thermal paste that wasn’t applied correctly. Three weeks. Picture of the thermal paste provided courtesy of the other repair guy.
Edit: I took it to a guy in Cadillac and it was fixed in one day.
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Jessica Umlor
Oct 13, 2025
★★★★★5.0
Excellent and very friendly service, I would go again!
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dan mcclellan
Dec 22, 2024
★★★★★5.0
We bought our daughter a new phone to replace the one that had a broken and unusable screen on it and could not get the service set up because of the broken screen on the old phone. The owner was SUPER helpful and polite. At the end of the day, we couldn't get her new phone set up, no fault of his, we had to go directly to service provider to make it work. He wasn't going to charge me anything because he didn't "fix" the problem... I still paid some money because he was extremely helpful and took almost an hour and a half out of his day to try fixing the problem. I will continue to go here, and send anyone here that needs help with this kind...We bought our daughter a new phone to replace the one that had a broken and unusable screen on it and could not get the service set up because of the broken screen on the old phone. The owner was SUPER helpful and polite. At the end of the day, we couldn't get her new phone set up, no fault of his, we had to go directly to service provider to make it work. He wasn't going to charge me anything because he didn't "fix" the problem... I still paid some money because he was extremely helpful and took almost an hour and a half out of his day to try fixing the problem. I will continue to go here, and send anyone here that needs help with this kind of thing. Great place, with an owner that actually cares!
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Lori Jeffrey
Nov 11, 2025
★★★★★5.0
My computer suddenly shutdown and wouldn't restart. I called and Mark got back with me promptly, he had my computer back up and running in record time, explained to me in layman's terms what the issues were, installed the updates and recommended antivirus and malware software. If I could give him a 10 star review I would. Highly recommend his services, top of the line customer service and very reasonable prices.
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