Benjamin Franklin Plumbing of Springfield

We have an old tub and plumbing fixtures but he was able to find the replacement cartridges for it (with help from the Benjamin Franklin team) now we have more drips. Also replaced the kitchen sink drain so now it’ll hold water. Aven was very courteous, respectful and answered/ explained what why and how the cartridge functioned. He also told me about the warranty on the parts he replaced also what to be aware of the age of the faucet mechanicals that there might be some issues in the future. I appreciate the honesty of his explanations and his work. Thank you!

Chase did a great detective job finding a leak that was as not showing normal signs of where the leak actually turned out to be. And fixed everything up in a timely fashion. He even vacuumed the mess from the repair! Can’t ask for better than that!😊

We were so fortunate to have Chase Allen solve our 24 year old toilet issues. He was punctual, personable, and knowledgeable. He went right to work and with expertise replaced both toilets. We were so pleased to see how bright and clean our bathrooms were after he finished. We highly recommend Benjamin Franklin Plumbing.

By far the worst experience that I have had hiring any "professional" service. I recognize some of the fault is partially on me, but I hired a plumbing service to help do my shower in my house. I have an older style plumbing and instead of being advised on problems that will arise using the newer pieces. I got nothing. Then they tried to steal the shower head that I had just purchased to be used until the newer pieces could be installed. I tried several times to be reasonable and get some advice even after the installation just to see if there was anything I could do to fix the problems I am running into. Basically the screws do not align to... Read full review

EXCELLENT ±++++ service and friendly!!! They fixed a clogged filter on my washer as well as my sink drain. THANK YOU 😊