eray
Jun 3, 2026Came home on a Friday night at 5:15 to wet carpet in the basement. Called one plumbing service and they could come the next day. Called cleanup service and they could come within 90 minutes but said "have the plumber there so we're not fixing something that's not fixed yet". Fair. Called Beacon and they could also arrive within 90 minutes. Both crews arrived around the same time. Beacon fixed the leaking hot water supply and as cleanup service set up dehumidifiers and fans below. Sunday night there was a small amount of water in the cabinet again. Beacon Plumbing guarantees their work so they visited Monday and waived the service fee. I had them changed out both supply valves (30+ years old) I'd like to thank Josh and Giovanni for Friday and Josh II for Monday. Sure it may have cost a little bit more, but it was worth it to get the leak fixed same day and the crews were kind, efficient and they even made friends with my dogs. Josh removed his hat because one dog is afraid of men in hats. :) He made fast freind. I recommend especially in an emergency.