Robert S
I waited 2 months after actual installation in order to give this a thorough review. Priscilla initially worked with us to prepare the contract and was very patient in answering our many questions for the installation of a Walk-in Tub System with walls, jets, bubbles, lights, rain shower, grab bars, shelves, and shower rod. Adding to the complexity of the job we added the plumbing and drain moved from the right side to the left side. You really need experts to complete a job like this. The installation by Jason and Mitch was absolutely outstanding. After the installation an issue did develop with the Drain Lever not working properly. Jo... I waited 2 months after actual installation in order to give this a thorough review. Priscilla initially worked with us to prepare the contract and was very patient in answering our many questions for the installation of a Walk-in Tub System with walls, jets, bubbles, lights, rain shower, grab bars, shelves, and shower rod. Adding to the complexity of the job we added the plumbing and drain moved from the right side to the left side. You really need experts to complete a job like this. The installation by Jason and Mitch was absolutely outstanding. After the installation an issue did develop with the Drain Lever not working properly. Josh (Project Manager) promptly followed up on ordering the part and Josh installed it to correct the issue. Josh kept us informed every step of the way. Also, Travis stopped by several times to review the job. My wife really loves the Walk-in Tub System with all the bells and whistles and I enjoy the Rain Shower which is excellent! If you take on a project like this and moving the plumbing and the drain you definitely need experts. Bath Planet SW Virginia has the experts. Thanks again to Priscilla, Jason, Mitch, Josh, and Travis for an outstanding result!