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Barretts Power Connection is listed as a Small Engine Repair Service serving Hope Valley, Rhode Island. Contact this business for reliable local service, appointment requests, directions, reviews, photos, and profile details.
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For a shop that proclaimed the gospel of Christ they certainly don't practice what they preach. Told me two weeks took 4, I asked for an estimate, they never called until it was done, and their "fix" was duct taping a plastic cover over my carburetor. NO joke, terrible shop.
Bought a used blower from here, was told it was running great, took a video of start up and purchased the blower, get home and truck is covered in fuel - wouldn’t offer refund because it was “running excellent” even after seeing video of the blower leaking at the shop and assured me they inspected every piece of equipment. Also mentioned the problem is that they could have sold it 5 times over in the time I reach out to them 2 days after purchase. laughably scammed on this one
Dropped off my chainsaw in August. Now it’s October. Called periodically, leave voicemails, never responded. Finally got so disgusted with this place, drove there and demanded my chainsaw back and $40 deposit. I try to support local businesses but I can’t understand how they stay in business. They are terrible.
I purchased a brand new z-246 Husqvarna from Barretts. After 9 hrs of use the deck belt blew apart, I called Barretts and was told by the son it was not under warranty. I told the son that was unacceptable, he then told me to take it up with Husqvarna. I told him that was his his job to call , he told me even though they are the dealer it was not his job to call. I told him his service was sub par and that I would write a review reflecting my displeasure, he then insulted me, calling me immature. Upon further inspection I found the belt had been incorrectly installed. I called Husqvarna they are sending me a new belt. Poor service and custome... I purchased a brand new z-246 Husqvarna from Barretts. After 9 hrs of use the deck belt blew apart, I called Barretts and was told by the son it was not under warranty. I told the son that was unacceptable, he then told me to take it up with Husqvarna. I told him that was his his job to call , he told me even though they are the dealer it was not his job to call. I told him his service was sub par and that I would write a review reflecting my displeasure, he then insulted me, calling me immature. Upon further inspection I found the belt had been incorrectly installed. I called Husqvarna they are sending me a new belt. Poor service and customer relations, Judging from the way this unit was in serviced, I would not let them repair a wheel barrow, and will never buy another piece of equipment from Barretts. This is what happens to a business when 2nd generation gets involved. In retrospect I should have purchased zturn from KandH in Plainfield or a big box store.
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