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About this business
AZ Computer Services LLC is an IT solutions and support business serving the DMV (District of Columbia, Maryland, Virginia) area. AZ Computer Services LLC provides computer repair services and IT support to individuals and businesses. AZ Computer Services LLC focuses on delivering technology solutions to address various computer and IT-related issues. Specific specialized services or operational details are not explicitly listed on the source website.
Adrian is quick to take your money, but not so quick to follow up or stand behind their word.
My PC was having issues and Adrian quoted me $200 for diagnostics, which was really high and we worked out a deal for $150, mentioning they would use the $150 towards a credit on repair.
He did pick my PC up after he refused me to drop it off to him, I was in the area, maybe he's claiming insurance miles, who knows, but he did pick it up and drop it off which was convenient I guess.
When he picked my PC up he said there was no signal so he couldn't send receipt.. I asked him to send me a receipt for the charge, probably about 5 times, and every t...Adrian is quick to take your money, but not so quick to follow up or stand behind their word.
My PC was having issues and Adrian quoted me $200 for diagnostics, which was really high and we worked out a deal for $150, mentioning they would use the $150 towards a credit on repair.
He did pick my PC up after he refused me to drop it off to him, I was in the area, maybe he's claiming insurance miles, who knows, but he did pick it up and drop it off which was convenient I guess.
When he picked my PC up he said there was no signal so he couldn't send receipt.. I asked him to send me a receipt for the charge, probably about 5 times, and every time I called him he was super short and rushed me off the phone like he was super busy, and didn't care. Finally they got back to me after I called many days later and they said the processor was overheating and the water cooler had broken down. That part is true and why I give them 2 stars instead of 1.
But he said that it wasn't repairable and I needed a whole new PC - which was bs and excuse not to use the credit for repair.
I got my PC back, it didn't turn on - did some probing and they left the GPU unplugged and the 2 memory sticks in the wrong slots and left me with no windows OS. Luckily, I started building my PCs in 5th grade and know how to work around a computer, got it to post, and then had to reinstall windows again - definitely not the state a PC should be in when returned to a customer, especially when it was in working order upon dropping it off, anyone else would probably have been screwed.
Anyways, he lied to me about it being repairable - I'm writing on the PC right now, I reinstalled windows (with a hair dryer blowing cool air at the PC) and have the CPU running at 70% until I can fix the thermal issues very soon. I asked for a refund, never heard back, so I'm letting my credit card company deal with it.
Be cautious, lying to your customers and leaving your PC in an unstable condition, and refusing to send receipts upon many requests.. this is not how you run a business in America.
M
Marcus Gallo
Dec 22, 2025
★★★★★5.0
I had an excellent experience with AZ Computer Services. The technician came to my house and provided outstanding service from start to finish. Everything was handled very professionally, and the pricing was very affordable. What I appreciated most was how patiently everything was explained to me step by step, making sure I understood exactly what was being done and why. My computer is now working perfectly. I highly recommend AZ Computer Services to anyone looking for reliable, honest, and high-quality computer repair services.
D
Daniel Rodriguez
Sep 28, 2025
★★★★★1.0
Adrian seems like a good guy, but the way he runs his business isn’t fair. When I asked about repairing my laptop screen, he gave me a price range, but when I went in the price range went up because it was a “Pro” model. I agreed, but when the repair was finished, the price went up again. He said he was giving me a discount on labor, but really it was just the $150 diagnostic fee being “deducted” — which he had already told me would be applied toward the repair. So in reality, there was never a real discount. On top of that, I also had him fix my girlfriend’s laptop, so he made double. I understand it’s a business and it is what it is, so I p...Adrian seems like a good guy, but the way he runs his business isn’t fair. When I asked about repairing my laptop screen, he gave me a price range, but when I went in the price range went up because it was a “Pro” model. I agreed, but when the repair was finished, the price went up again. He said he was giving me a discount on labor, but really it was just the $150 diagnostic fee being “deducted” — which he had already told me would be applied toward the repair. So in reality, there was never a real discount. On top of that, I also had him fix my girlfriend’s laptop, so he made double. I understand it’s a business and it is what it is, so I paid the full price.
After about 2 weeks, the screen stopped working again — just showing black with lines — even though it had been working fine the day before. When I contacted him, instead of honoring the 2-month warranty he advertises or even offering a solution, he immediately said it was “physical damage” and went straight into quoting me a new repair price. Keep in mind, I had already paid $575 — and as a normal college student, I don’t have that kind of money to throw around, especially twice, on what could very well be a botched job that caused the issue in the first place. I chose to repair instead of buying new to save money, and now I feel like I wasted it.
I wouldn’t recommend taking your computer here for repairs
S
satay yadav
Dec 17, 2025
★★★★★5.0
Highly Recommend AZ Computer Services LLC!
AZ Computer Services LLC was absolutely fantastic to work with. They were professional, knowledgeable, and incredibly responsive from start to finish. They quickly diagnosed the issue, explained everything in a clear and honest way, and had my system running better than ever in no time.
What really stood out was their attention to detail and customer service—they genuinely care about doing the job right and making sure you’re satisfied. Pricing was fair, turnaround time was fast, and the quality of work exceeded my expectations.
If you’re looking for reliable, trustworthy, and skilled computer ser...Highly Recommend AZ Computer Services LLC!
AZ Computer Services LLC was absolutely fantastic to work with. They were professional, knowledgeable, and incredibly responsive from start to finish. They quickly diagnosed the issue, explained everything in a clear and honest way, and had my system running better than ever in no time.
What really stood out was their attention to detail and customer service—they genuinely care about doing the job right and making sure you’re satisfied. Pricing was fair, turnaround time was fast, and the quality of work exceeded my expectations.
If you’re looking for reliable, trustworthy, and skilled computer services, AZ Computer Services LLC is the way to go. I’ll definitely be using them again and recommending them to others.
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