Avon Stove & Fireplace Co is a stove and fireplace business serving Avon, Rochester, and the surrounding Finger Lakes region in New York. Since 2006, Avon Stove & Fireplace Co has provided a wide selection of gas, wood, and electric stoves, fireplaces, and inserts to meet diverse home comfort needs. Avon Stove & Fireplace Co offers professional installation, seasonal maintenance, repair services including glass door and gasket repairs, and chimney services such as inspection, cleaning, and rebuilding. Avon Stove & Fireplace Co is licensed, insured, locally owned, and committed to prompt, reliable, and personalized service to ensure safe, efficient, and beautiful hearth products for customers' homes.
Plumber
Services
Services and categories listed for this business.
PlumberGas Stove SalesWood Stove SalesElectric Stove SalesFireplace SalesFireplace InstallationStove InstallationChimney InspectionChimney CleaningChimney Repair and RebuildingStove and Fireplace MaintenanceGlass Door Repair
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Questions & answers
Helpful answers
Quick answers from this business profile.
What types of stoves and fireplaces does Avon Stove & Fireplace Co offer?+
Avon Stove & Fireplace Co offers gas, wood, and electric stoves and fireplaces, as well as inserts to fit various home needs.
Does Avon Stove & Fireplace Co provide installation services?+
Yes, Avon Stove & Fireplace Co provides delivery and complete installation of fireplaces and stoves by trained, insured professionals.
What chimney services are available at Avon Stove & Fireplace Co?+
Avon Stove & Fireplace Co offers chimney inspection, cleaning, repair, and rebuilding services to keep chimneys safe and functional.
Can Avon Stove & Fireplace Co repair stove glass doors and gaskets?+
Yes, Avon Stove & Fireplace Co provides glass door repair, gasket, and hearth repairs, and can special order parts for most hearth products.
What areas does Avon Stove & Fireplace Co serve?+
Avon Stove & Fireplace Co serves Avon, Rochester, Pittsford, Canandaigua, Penn Yan, and the surrounding Finger Lakes region in New York.
I lost faith in my older longtime cast iron wood burning stove. At Avon Stove & Fireplace Co. They showed me a Hearthstone fireplace and gave me all the information on how a new catalytic stove works. I bought it and they scheduled my installation. I received a call earlier than expected to install my fireplace. It was a snow storm and still Matt the installer arrived on time. I would recommend the stove now that we are past the learning curve, of about a day of burning. Very nice!
In life not everything goes perfectly. We had a miss understanding about using my pipe and adding one fitting they would supply for the cost quoted. They were ver...I lost faith in my older longtime cast iron wood burning stove. At Avon Stove & Fireplace Co. They showed me a Hearthstone fireplace and gave me all the information on how a new catalytic stove works. I bought it and they scheduled my installation. I received a call earlier than expected to install my fireplace. It was a snow storm and still Matt the installer arrived on time. I would recommend the stove now that we are past the learning curve, of about a day of burning. Very nice!
In life not everything goes perfectly. We had a miss understanding about using my pipe and adding one fitting they would supply for the cost quoted. They were very accommodating in this matter. They ordered the pipe, scheduled the refitting of the new section and came out to complete the work. Matt again did a great job. I paid for the added pipe, and they traveled the long trip down and did the added labor at no added charge. I find this to be a fair compromise and good costumer service. Their ethics are in the right place and I hope they feel I have conducted myself fairly as well. Thank you very much! ..... Andrew
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Mitchell Cantwell
Jan 15, 2026
★★★★★5.0
I recently had a Blaze King Ashford 30 wood stove installed by Avon Stove and Fireplace, and the entire experience was outstanding from start to finish.
Mark took the time to walk me through several stove options and explained the differences in quality, efficiency, longevity, and craftsmanship. His knowledge and patience made it easy to feel confident in my choice.
Greg, the owner, was extremely responsive and helpful with every question I had along the way. It’s clear he takes great pride in his business and genuinely cares about his customers.
Matt, the installer, did a fantastic job with the installation. His workmanship was clean, precis...I recently had a Blaze King Ashford 30 wood stove installed by Avon Stove and Fireplace, and the entire experience was outstanding from start to finish.
Mark took the time to walk me through several stove options and explained the differences in quality, efficiency, longevity, and craftsmanship. His knowledge and patience made it easy to feel confident in my choice.
Greg, the owner, was extremely responsive and helpful with every question I had along the way. It’s clear he takes great pride in his business and genuinely cares about his customers.
Matt, the installer, did a fantastic job with the installation. His workmanship was clean, precise, and professional, and the finished setup looks great.
Overall, I couldn’t be happier with the product or the service. Avon Stove and Fireplace delivered excellent communication, expert guidance, and high-quality work throughout the process. I highly recommend them to anyone looking for a reliable stove or fireplace installation. - Mitch Cantwell
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Adam S
Nov 21, 2025
★★★★★1.0
This place should be called Avon Stove and Start a Fire. Completely no knowledge of anything electrical or anything about their pellet stove inserts. I see what a mess they did with nothing up to electrical code. They added an outlet for my pellet stove and threw it on a random breaker instead of running a home run or from an outlet even in that room. Their work didn't last long as outlined in the photo.
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Emily Hawkins
Oct 11, 2025
★★★★★1.0
We are not ones to complain, or publicly leave negative reviews, but this has been the worst experience with a local business we’ve experienced. We called to schedule a chimney cleaning over a month ago. They were a month out, and the day before the appointment we called to verify what time they would be here. Did not receive a confirmed time and were told they’d call at 9am the next morning to confirm. Next day rolls around, still nothing so we call again. He ends up running late which we understand, but then he arrives and tells us he can’t complete the job because he did not bring a ladder to get on the roof and would be back the following...We are not ones to complain, or publicly leave negative reviews, but this has been the worst experience with a local business we’ve experienced. We called to schedule a chimney cleaning over a month ago. They were a month out, and the day before the appointment we called to verify what time they would be here. Did not receive a confirmed time and were told they’d call at 9am the next morning to confirm. Next day rolls around, still nothing so we call again. He ends up running late which we understand, but then he arrives and tells us he can’t complete the job because he did not bring a ladder to get on the roof and would be back the following Saturday. We have now sat here waiting for a 2nd Saturday and called/texted repeatedly to try and figure out what time. We then receive a text back that it won’t be for another two weeks. At this point we have zero faith this company can even complete the service they offer and the weather has gotten colder so we’re forced to see if we can find another company that can fit us in. We have called repeatedly and left messages to hopefully discuss these concerns, and they do not pick up their phone or return calls.
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jantyda Bee
Oct 7, 2022
★★★★★5.0
Very happy with how everything came out. Greg was great, any questions I had he’d answer them quickly by phone or email. Mike came and did the installation, he’s super nice asked me where I wanted the stove. We did have a hiccup with where the pipe was going to go originally but it actually came out better then the original plan! Thank you again!
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