Austin's Greatest Plumbing is a Plumber business serving Austin, Texas. View services, contact details, hours, photos, and customer reviews on RepairHit.
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Today Star with Austin's Greatest Plumbing gave me a house call to see about this locked drain which also was not draining correctly. He called before coming which I asked for since my place is hard to find and he called me when he arrived on our property. He was very personable and answered all my questions. He let me watch what he was doing and he explained it as he went along but I gave him some space after a while so he could work in peace! The stopper was also stuck and I couldn't use the sink without his help. At any rate, he did the job quickly and also gave me an estimate for a corrugated pipe which can sometimes collect bacteria...Today Star with Austin's Greatest Plumbing gave me a house call to see about this locked drain which also was not draining correctly. He called before coming which I asked for since my place is hard to find and he called me when he arrived on our property. He was very personable and answered all my questions. He let me watch what he was doing and he explained it as he went along but I gave him some space after a while so he could work in peace! The stopper was also stuck and I couldn't use the sink without his help. At any rate, he did the job quickly and also gave me an estimate for a corrugated pipe which can sometimes collect bacteria. I thought the service was excellent because he communicated clearly my options and everything he was doing. He was professional and arrived promptly. I don't know what he could have done better but I know that Star is an appropriate name for him! Highly recommend!
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Kinzie Geldbach
Apr 29, 2026
★★★★★5.0
Star at Austin's Greatest Plumbing is an absolute Star. So knowledgeable, courteous, and a very kind person who came in to save the day last minute when we had an unexpected plumbing disaster. He assessed the situation, came up with a short term solution to tide us over to the next day and came back and completed the work well and on time. I really appreciated his help going above and beyond the call of duty to explain things thoroughly and to show me how to maintain the plumbing system so that we don't have problems going forward.
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Michael Smith
May 4, 2026
★★★★★5.0
Star came out to fix a missing sewer main cap and found a broken P-trap the previous guys missed. Happy with the results.
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Steph K
May 7, 2026
★★★★★5.0
Thank you Star for the stellar service and being clear on what I needed for my plumbing inspections for peace of mind! Appreciate the quick swiftness in getting out here too. Thank you :)
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Benitez Family
May 8, 2026
★★★★★5.0
Austin’s Greatest Plumbing came out this AM after discovering a leak on the 1st floor roof u see bathtub. Star was at the house and fixed it quickly with fair pricing. Will definitely use them to convert my water heater to tankless!!! Great company and Star was great.
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Catherine Belyea
May 8, 2026
★★★★★5.0
I just had an amazing young man Romie, work in my home. Very polite, very knowledgeable. He did an amazing job. He was quick, had everything he needed. Very prepared. Kept me informed as to what was needed and being done. I am very pleased with Austin's Greatest Plumbing. I highly recommend them for all your plumbing needs.
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El Velez
May 10, 2026
★★★★★1.0
I am extremely disappointed in the lack of transparency and the "scare tactics" used by this company.
I called them for a slow-draining sink. They first insisted on a full re-pipe under the sink to fix a leak "the right way." Once that was paid for and finished, the technician claimed the kitchen sink line appeared "broken or badly damaged."
I was charged for this diagnosis, only for them to eventually find that the line was not damaged at all. It was simply grease buildup at a bend. They cleared the grease—which should have been the primary focus from the start—but only after charging me for unnecessary re-piping and a false claim of struc...I am extremely disappointed in the lack of transparency and the "scare tactics" used by this company.
I called them for a slow-draining sink. They first insisted on a full re-pipe under the sink to fix a leak "the right way." Once that was paid for and finished, the technician claimed the kitchen sink line appeared "broken or badly damaged."
I was charged for this diagnosis, only for them to eventually find that the line was not damaged at all. It was simply grease buildup at a bend. They cleared the grease—which should have been the primary focus from the start—but only after charging me for unnecessary re-piping and a false claim of structural pipe damage.
It is hard to trust a company that jumps to the most expensive, "worst-case scenario" conclusions for a simple clog. If you value honest diagnostics, I suggest avoiding this business.
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