Art's Body Shop offers engine diagnostics, brake repair, transmission service, and oil change in Marshfield. Professional car repair services with reliable results. Contact for expert service today.
I made a claim in the end of October. Art's did an estimate and then told me I needed to have my insurance companys aproval for the extras. Been waiting since then to hear from someone for 6 months. I finally made a complaint to my insurance company and find out that it was all approved and Art's knew this.
I call down there and some rude man answers and tells me that the guy that was working with me was not there. I asked if he could call me back. The guy said yeah. 3 weeks since that call was put in.
I drive down there today April 10 and stood in the office for over 15minutes. Guys in the shop see me, but NO ONE acknowledged me. So I left....I made a claim in the end of October. Art's did an estimate and then told me I needed to have my insurance companys aproval for the extras. Been waiting since then to hear from someone for 6 months. I finally made a complaint to my insurance company and find out that it was all approved and Art's knew this.
I call down there and some rude man answers and tells me that the guy that was working with me was not there. I asked if he could call me back. The guy said yeah. 3 weeks since that call was put in.
I drive down there today April 10 and stood in the office for over 15minutes. Guys in the shop see me, but NO ONE acknowledged me. So I left.
I now will be doing my business with 1030 Auto body across the street from Arts. They made an appointment for me next week.
I am done doing business with Arts. The least they could have done was be honest and tell me they did not want to do this.
My claim did not bring in the big money most claims do and I believe this was why I was teated like I was waisting their time. Done with their snotty rudeness and being brushed off.
I really don't even care to give them a one star rating.
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Bob Peterson
Oct 15, 2024
★★★★★1.0
I arrived for my morning appt., first thing in the morning. Another customer was in the office area, there were people working in the back/shop. I went to the window of the door and made eye contact with one of them so that they would know customers were there. 30 min. later, we were still waiting. Nobody ever came out, never acknowledged their customers. I left. I've really never seen anything like this.
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Jerry Allison
Jun 13, 2025
★★★★★5.0
Just want too say that Art's Body Shop is an excellent place too take you're vehicle too get fix. I've been there 3 times to have two vehicle's that needed body works done on them and they did a great job on them all 3 times. Thank you Art's Body Shop
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Taco John
Jan 16, 2026
★★★★★1.0
Made an appointment for noon. Showed up at 11:50 and the door was locked with a note "out for lunch" waited until 12:20. Saw someone inside who looked at me twice, and didn't attempt to let me know what was going on. I called, no answer. So I called Wheelers collision service center and now I have an appointment at 1.
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Gillian Flannery
Oct 27, 2021
★★★★★5.0
Paul and the guys at Art’s are incredible. I took my truck there for undercoating and they were so kind, professional, and attentive. They got me in for the appointment quickly, got the job done quickly, and were the best price in town. The quality of work is incredible and I can’t say enough good things about them. This was my first experience at Art’s and they are my go-to shop from now on.
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