APM Electronics, Inc.

My Onkyo AVR failed just before Christmas and shortly after purchase, Onkyo had me send it to APM in Houston. I did as instructed and followed up with a phone call to APM. The person who answered the phone informed me that they had received it that same day and would check it in that afternoon. She also told me that they were about two weeks out and that it probably would not be diagnosed before Christmas which was understandable to me. I didn't bother them after the Christmas holidays assuming that they had to order parts then just after the first of the year it shows up! I am very pleased...

Had a failed LG OLED panel, LG referred me to APM for a warranty repair. Angel came to my house, swapped the panel, and had us back in business very quickly. Communication was great, arrived on time, explained the process clearly and was genuinely friendly throughout. I hope we don’t need his services again but if we have another failed electronic, Angel will be on speed dial.

"Can't believe this! I called a place asking for a simple soldering job – just four wires on a circuit board. Their response? A $125 'inspection fee' and a lecture about how I should just buy my own soldering setup because it'd be 'cheaper.' I wasn't asking for the cheapest option, I just wanted a repair done right."