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Overview
About this business
A&O Group, Inc. is a computer repair business serving Aurora, Illinois. A&O Group, Inc. provides repair services for computers, cell phones, tablets, and laptops, specializing in Linux, Windows, and Mac OS platforms. The business offers virus removal, hardware upgrades including memory and hard drives, software upgrades, and remote support. Additional services include data recovery for hard drives and mobile devices, computer networking design and implementation, and IT troubleshooting. A&O Group, Inc. also supports small businesses with software solutions such as QuickBooks and POS systems. The business operates from 432 N Lake St., Aurora, IL, and maintains a display room with new and refurbished Apple and PC computers and accessories.
Computer Repair Service
Services
Services and categories listed for this business.
Computer RepairCell Phone RepairTablet RepairVirus RemovalHardware UpgradesSoftware UpgradesRemote SupportData RecoveryComputer NetworkingIT TroubleshootingSoftware InstallationSales of New and Refurbished Computers and Accessories
Adrian at A&O was great. He had a very long fight with a laptop I brought in which would power on the fans but not the screen. He probably spent hours diagnosing and ultimately decided the motherboard was bad. He ordered a new one and once it arrived, he was able to better diagnose the issue. He actually was able to make the original motherboard function and didn't charge me for the new parts. I ended up paying less than his original quote when he could have very easily just put in the new parts and charged me much more and I would've never known the difference. Great communication, great pricing, and stuck with a challenging project unt...Adrian at A&O was great. He had a very long fight with a laptop I brought in which would power on the fans but not the screen. He probably spent hours diagnosing and ultimately decided the motherboard was bad. He ordered a new one and once it arrived, he was able to better diagnose the issue. He actually was able to make the original motherboard function and didn't charge me for the new parts. I ended up paying less than his original quote when he could have very easily just put in the new parts and charged me much more and I would've never known the difference. Great communication, great pricing, and stuck with a challenging project until it was done. Highly recommend and I wouldn't even consider a big box repair joint after working with Adrian.
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Susan Voigt
Jan 19, 2026
★★★★★5.0
I needed to replace my computer screen cover. Mr. Ortega was very friendly & replaced it in good time. Also, he replaced my husband's phone screen & add a new cover, overnight. Highly recommend this business.
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Luis castaneda
Feb 6, 2026
★★★★★5.0
Excellent service, honesty, and responsibility.
They fixed my computer in one week at a fair price, after Best Buy kept it for 30 days and said it was no longer repairable. Highly recommended.
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Linda Saenz
Nov 18, 2025
★★★★★5.0
I was panicking when the keyboard of my laptop failed. Online I found these gentlemen and I am impressed of their service. Consistent communication via email and phone call. They had calculated a 3 day turn around but they called me directly and said the problem was resolved and was not as severe like it was suspected. They had it ready the next day! They quickly made the adjustment to the cost. Very very reasonable. Thank you so much! For sure I will now bring my device for maintenance check ups with
A & O! Definitely a 5 star! ⭐️⭐️⭐️⭐️⭐️
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Jaime Hernandez
Jun 29, 2025
★★★★★5.0
My son's PC caught a virus & crashed during an update. These guys were able to fix/clone to a newer hard drive within a couple days. They work fast at a very reasonable price. Would definitely go to them again
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