Please check your email for confirmation. Your contact info is not shared directly with the business.
Alaska Diesel Electric is a diesel electric service business serving the Alaska area. Alaska Diesel Electric provides services related to diesel engines and electric systems, catering to the needs of clients requiring maintenance, repair, and operational support for diesel-powered electric equipment. The business focuses on delivering specialized diesel electric solutions tailored to the unique demands of the Alaskan environment.
Services and categories listed for this business.
Address and directions for this business.
Share your experience with this business.
I walked into Alaska Diesel Electric to see if I could find a wiring diagram and parts list for an old style generator. Nathan was very knowledgeable and was happy to help me. He looked up the unit on the database and then printed out what t needed. Fantastic support !
If I could give a minus five ⭐️ I would I will never do business with Alaska Diesel Electric again. The company SUCKS! I spent a fortune on repairs and parts, the sent two technicians out numerous times charging me mileage for both guys. Took the generator to Anchorage twice to do the repairs because they didn’t have parts to repair my generator they removed the starter ring gear from my old flywheel and charged me to replace it. Cost me two new starters! They insisted that I tampered with their repairs on the generator 🤬 told me the generator was located to far from my inverter is why the auto start won’t work. I was contacted by some col... If I could give a minus five ⭐️ I would I will never do business with Alaska Diesel Electric again. The company SUCKS! I spent a fortune on repairs and parts, the sent two technicians out numerous times charging me mileage for both guys. Took the generator to Anchorage twice to do the repairs because they didn’t have parts to repair my generator they removed the starter ring gear from my old flywheel and charged me to replace it. Cost me two new starters! They insisted that I tampered with their repairs on the generator 🤬 told me the generator was located to far from my inverter is why the auto start won’t work. I was contacted by some collection company, I made it clear to them that I was not going to pay the final payment for repairs and haven’t heard anything back yet that was over two years ago. P/S done the repairs myself and it works properly, I will never purchase another Northern Lights Generator
Had an issue with our Northern Lights generator the crew gave us there full attention and rectified the problem. We left as very happy customers. Two thumbs up. Highly recommend them.
We contacted Alaska Diesel for some assistance. I spoke with a worker named Stephen and he agreed to help out to get my generator working since they were in Anchorage, AK and I live in Soldotna, AK. I live 100% off grid and when I spoke with Stephen he told me he would like to talk to the solar guy directly. There was a lot of back and forth between Stephen and my solar guy. Finally, they got to talk on the phone and not sure what transpired but the solar guy needed to give Stephen an update on the testing of my generator. There have been a bunch of messages left and Stephen refuses to call back. I contacted the manager, Todd Shores for some... We contacted Alaska Diesel for some assistance. I spoke with a worker named Stephen and he agreed to help out to get my generator working since they were in Anchorage, AK and I live in Soldotna, AK. I live 100% off grid and when I spoke with Stephen he told me he would like to talk to the solar guy directly. There was a lot of back and forth between Stephen and my solar guy. Finally, they got to talk on the phone and not sure what transpired but the solar guy needed to give Stephen an update on the testing of my generator. There have been a bunch of messages left and Stephen refuses to call back. I contacted the manager, Todd Shores for some assistance. I was told by the administration lady that Todd would return my email. Just like stephen, it's been crickets. Now if I would have recieved the promised assistance I would have purchased a new generator if that was needed. I would have even paid the windshield time for someone to come down to help, but since we're being ignored my business will go elsewhere. So if your in a pinch and you need help, you won't get it from these guys. I would save your money or give it to another company who actually cares about their customers.
Sign in to share your experience with this business.
Log in