ACW Service Inc. offers drain cleaning, leak repair, water heater repair, and pipe repair in Waldorf. Professional plumber services with reliable results. Contact for expert service today.
This is our second time using ACW and as always they're top notch with the best customer service! Our water heater stopped producing hot water and they were out first thing the next day checking it and finding the part we needed. Brian even saved us money by checking for a warranty (this unit was installed before we bought our home so we didn't even know there was one) and finding out that the part was still covered. He also drove to pick up the part and have it here same day! They fixed the issue, made sure everything was up to code, and had us up and running in a few hours! They also made sure to explain all the work they did and what maint...This is our second time using ACW and as always they're top notch with the best customer service! Our water heater stopped producing hot water and they were out first thing the next day checking it and finding the part we needed. Brian even saved us money by checking for a warranty (this unit was installed before we bought our home so we didn't even know there was one) and finding out that the part was still covered. He also drove to pick up the part and have it here same day! They fixed the issue, made sure everything was up to code, and had us up and running in a few hours! They also made sure to explain all the work they did and what maintenence we need to keep the tank running smoothly. As first time homeowners we appreciate all the information they gave us! We can't thank them enough and will always use them for all our plumbing work. Thank you Brian and Zach! Call ACW for whatever work you need done, you won't be disappointed!
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noah steinmetz
Jan 29, 2026
★★★★★5.0
Brian and Zach from Acw service just replaced my hot water heater they made their way through the ice and snow to get to my backyard shed to do the work. They wanted to make sure we had hot water today. They are very personable and easy to work with. I would highly recommend their company for your next Plumbing needs I will definitely use them again.
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Carla Allison
Feb 21, 2026
★★★★★5.0
I called ACW to have maintenance done on my hot water heater and they came out in just a few days. Brian came and completed a thorough assessment. He drained the system, checked all plumbing fixtures to ensure proper operation, and adjusted the water temperature to the manufacturer's recommended settings. I would definitely recommend ACW! Thank you, Brian!
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Veronica Proctor
Feb 2, 2026
★★★★★5.0
I used ACW for the first time based on their reviews. I'm so happy I went with them. I had my hot water heater replaced and I was highly satisfied with the service Zach and Ryan performed. ACW is very professional; answered all my questions; and clearly explained everything. They also cleaned the area so well you couldn't tell they were there. I recommend ACW and plan to use them in the future.
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C Gardner
Dec 5, 2025
★★★★★5.0
I have to say this is the best customer service I have ever experienced. After waiting 6 hours for another company than another addition 8 on a 2nd, 3rd, 4th, company I ran across ACW and decided to give them a call. Best thing I could've ever done. My call was immediately answered and where the other guys never called or never showed ACW called to verify and showed up same day of call. Fixed the issue, but noticed the age and quality of the water heater I had. I inquired about the products they use and highly recommend. They gave me that info and a quote, so I decided to go with their professional recommendation. In turn, they reduced the ov...I have to say this is the best customer service I have ever experienced. After waiting 6 hours for another company than another addition 8 on a 2nd, 3rd, 4th, company I ran across ACW and decided to give them a call. Best thing I could've ever done. My call was immediately answered and where the other guys never called or never showed ACW called to verify and showed up same day of call. Fixed the issue, but noticed the age and quality of the water heater I had. I inquired about the products they use and highly recommend. They gave me that info and a quote, so I decided to go with their professional recommendation. In turn, they reduced the overall price of the new install by the service work I had just had completed. I did the request for new install that night they came out the next day and completed it in 2 hours. This will always be my go to plumber for any and all issues related for my homes.
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