Acadiana Comfort Systems

With my AC unit making such a loud clanking noise where it wakes me in the night, I did not expect the technician to say "it is what it is" or "that's between you and Carrier". Besides him dismissing the issue the technician was so unprofessional! Unbelievably unprofessional from the time I greeted him at the front door, until the time he crouched in my living room to complete his service call. If this company weren't part of my home warranty, I would NEVER allow them to service my HVAC again. EDIT: To counter the response. Being dismissive is all in how you act and speak to the customer (see above). The technicians mannerisms, tone... Read full review

My entire experience with Gentry the service rep from Acadiana Comfort Systems was outstanding. He was professional, knowledgeable, and very efficient in solving my air conditioning problem. Bev Giesel

I can’t rave enough about the customer service experience that they provide! From my initial call to my diagnostic appointment, it’s incredibly apparent that they value a level of professionalism and service you don’t often find. Cody was super personable and thorough in educating me on my HVAC issues. They were referred to me by a friend, and I can’t say enough good things. Pricing is fair and detailed too!

Alex was able to schedule the service call within a time window that fit my schedule. Trevor was easy going yet professional and knowledgeable. He replaced the faulty heat strip contactor and tested it asap. Hopefully the replacement will last longer than the original; one year.

Trevor was fabulous. He explained what he was going to do, and then later explained all the results along with my repair and replace options. He has a great personality.