AAA Basement & Foundation Repair offers general handyman services in Andover. Professional general contractor services with reliable results. Contact for expert service today.
I bought a house that they “fixed” prior to
Me purchasing. I called them when we moved in because it wasn’t level. They came and “fixed” it again and it fell again. They came out and want to charge me several hundred dollars for something they can’t do right. I’ve called 3 times in the past couple weeks with no response. The beginning work prior to me buying the house they put pillars under a portion. Well it’s not level. And the quote to correct is over 16k. On their own work? How is this acceptable?
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Jessica Williamson
Nov 14, 2023
★★★★★4.0
Edit: amending my review to 4 stars, we did eventually hear back from the business and they came out and fixed the installation issue. I appreciate that they were willing to make the situation right.
We had this company put in an egress window 5 months ago. They left us dirt to keep filling the areas that would settle. We used all the dirt, kept filling back towards the house as it settled. It was still not enough dirt and before we could get a company out to bring more dirt and grade the area better, we got a heavy rain. From this rain, we had water (mud) in our basement. The bottom of the egress window well busted out and it appeared to be...Edit: amending my review to 4 stars, we did eventually hear back from the business and they came out and fixed the installation issue. I appreciate that they were willing to make the situation right.
We had this company put in an egress window 5 months ago. They left us dirt to keep filling the areas that would settle. We used all the dirt, kept filling back towards the house as it settled. It was still not enough dirt and before we could get a company out to bring more dirt and grade the area better, we got a heavy rain. From this rain, we had water (mud) in our basement. The bottom of the egress window well busted out and it appeared to be hollow underneath. To make matters worse, the company will not call us back. Maybe if they’d responded promptly and had been willing to work with us, I wouldn’t have to leave a crummy review. I really believe a business should do the work start to finish - they should have made sure the area around the window ended up packed well enough to avoid leaking. I’m also pretty skeptical that any soil or gravel was packed in tight under the window considering I can see an open hole under the broken window well now. Sorry to say I don’t think I could recommend this business.
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LaWana Wallace
Mar 10, 2022
★★★★★5.0
Wes, Tucker and Austin were the best crew I have ever worked with. They were polite, professional and cleaned up everything perfectly. The egress window is very pretty and not obnoxious on the outside which is something I was concerned with. While I hope I don't need their services again, I would definitely make AAA Basement my very first call as everyone from the estimator to the office staff were great to work with. I am a very happy homeowner!
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J “Big Bartone” Barton
Feb 11, 2024
★★★★★5.0
My contact with AAA has been very positive. I was provided a bid this past week and met with Bill. Bill is extremely punctual, knowledgeable and professional. So far, they have earned my trust and confidence and I look forward to working with them. I will update my post once we move forward with the project.
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Kirk Asmann
Oct 6, 2022
★★★★★5.0
I contacted AAA basement and foundation repair to have my covered patio raised due to settling. I was amazed in how prompt in giving me an estimate and showed up on time. The worked was performed to my satisfaction and they kept me informed of the progress and the work being performed. I would highly recommend them to anyone needing foundation or concrete repairs. Awesome job well done!!
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