Ashley Lathbury
Alan was our tech that came out. He was so informative, provided accurate information for our current system and helped resolve our issue without costing a ton of money. We will definitely be calling A&A from now on.
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A & A Air Services Inc. is an HVAC business serving Frankford, Delaware. A & A Air Services Inc. provides core services including HVAC system installation, replacement, and maintenance. A & A Air Services Inc. specializes in geothermal HVAC systems and offers full-service maintenance agreements that include biannual clean and checks and discounts on parts and repairs. Licensed and certified technicians perform a 16-point checklist during maintenance visits to ensure proper system operation. A & A Air Services Inc. installs American Standard and Goodman equipment but can accommodate other residential HVAC brands based on customer preference. Normal HVAC replacements are typically completed within one day, with estimate information provided promptly.
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Alan was our tech that came out. He was so informative, provided accurate information for our current system and helped resolve our issue without costing a ton of money. We will definitely be calling A&A from now on.
Tech came Friday. Pump for charging loops was frozen. We defrosted the pump, but it was broken. Restarted system but it went back to lock down on Sunday and back to emergency heat. Called your office Monday. Receptionist said every one was on the phone. She took my contact info and said someone would call me back. Almost close of business Tuesday and no call back! Technician also said to expect a call on Monday as he was to report to the office that he was unable to fix systems. Been a customer for over 20 years and have had a maintenance contract the whole time. You all are not living up to the terms of your own agreement.
The young man A&aA sent to our house to do our annual maintenance was polite,intelligent and informative. He was organized and did his work efficiently.
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