Tracie Ross
Excellent customer service and delivery!! I'm a repeat customer and will continue to do business with them.
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A-1 Appliance is a Appliance Repair Service business serving Nashville, Tennessee. View services, contact details, hours, photos, and customer reviews on RepairHit.
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Excellent customer service and delivery!! I'm a repeat customer and will continue to do business with them.
First time there. Everyone in there was awesome. Went for a heating element for my stove they had it was reasonable priced
A1 Appliances is an outstanding business. We upgraded our home with brand new appliances. Our sales representative is Erica, and she was truly outstanding meeting our needs. The installation team is best in class. My wife and I were extremely impressed with their professionalism and expertise. We highly recommend A1 Appliances.
We had a brand new dishwasher go out at our new office. Darin came out and diagnosed the issue, ordered parts under warranty, and repaired the dishwasher. Darin was professional, communicated very well letting us know exactly what to expect. He was kind and helpful throughout the whole process. Thank you A1 and Darin!
I will never go anywhere else for appliances. Not only do they have the most competitive pricing in the area, they have in-house installation and service crews, not a third party. When the panel on my built-in freezer didn't fit perfectly because of a manufacturing defect, they promptly replaced the freezer front without question, came back out, and fixed the issue. Daniel on the install team went way above and beyond - even to the point of going to the hardware store to get a screw that I was missing - to get me taken care of that same day even though it was something that should have been on me. Thanks again!
Absolutely horrible experience at this company. I paid for a refrigerator at this company in November, 2022. I was told it would not be available until July, 2023 but I had to pay for it in full for over $14,000. Since the purchase they have delayed the delivery date twice and now the expected delivery date is not until November, 2023 which is the same delay as whenn I purchased last year.. The salesperson was a total jerk when I complained. Never when I ordered was I advised that the company was now unreliable and I might not see it delivered until after the second coming. Avoid this company at all costs. Pro tip: avoid the salesperson Tom B... Absolutely horrible experience at this company. I paid for a refrigerator at this company in November, 2022. I was told it would not be available until July, 2023 but I had to pay for it in full for over $14,000. Since the purchase they have delayed the delivery date twice and now the expected delivery date is not until November, 2023 which is the same delay as whenn I purchased last year.. The salesperson was a total jerk when I complained. Never when I ordered was I advised that the company was now unreliable and I might not see it delivered until after the second coming. Avoid this company at all costs. Pro tip: avoid the salesperson Tom Berry.
Office people are nice and informed me earlier delivery available. Technicians set up new washer perfectly in a short time. Explained how to use the machine. I would call them again when I need appliances.
Customer service couldn't have been better. They had to try several times over a several weeks to isolate the difficult problem with our refrigerator. They stand by their guarantee of service for 90 days.
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