Sandhills

Sandhills HVAC Company has been absolutely outstanding to work with. Their team is professional, prompt, and communicates every step of the way so you always know what’s happening. What really stands out is the people !!! they treat you like more than just a customer, and it truly feels like working with a small-business family that genuinely cares. If you’re looking for reliable service with great character behind it, I highly recommend!!!

I've never felt these guys were anything but completely honest with the services they provide and what they charge for their expertise. Even to the point where I've had them come out to service my system, and they did not bill me because the fix was so simple. This type of honesty is not typical and needs to be recognized and called out when you work with a company with true integrity. It happens once, and you become a lifelong customer.

Toni and her crew are the absolute best. The first time we called them was two years ago on a Thanksgiving. The owner came out that same day because we were without heat and didn’t charge an extra service charge for it being a holiday. The people that installed the furnace were going to make us wait until the following Tuesday, because they didn’t want to be bothered over the holiday weekend. Needless to say, we call Sandhills Heating and Cooling for service calls and general maintenance from now on. This past Saturday we were treated with the same timely service. During the snowstorm storm and another Thanksgiving weekend, their technician was out within an hour. Their prices are very reasonable. Again, no additional service charge for it being a weekend. I can’t say enough good about them. Everything is explained in plain English and not dummied down for the non-HVAC folks.

a great family/small business. I've used them on four occasions and found all of their team members to be skilled professionals and very technically competent. This week I had and old furnace go out and Sandhills was on site quickly after my call and worked late-late into the evening to finish the job.

My first night in Omaha was a hot one. My air did not cool no matter how much I wanted it to. The next morning when I called Sandhills, that completely changed. Nick was excellent. He arrived almost immediately after I got off the phone with Toni (spelling?) who places the work order. He cleaned and fixed my entire unit, outdoor and indoor, and it works as intended now. He was completely professional in his interactions, well educated and able to educate about the HVAC system, and had an excellent work ethic. Attached below are pictures of what my unit looked like before it was serviced. There was zero air flow and zero cooling. Nick worked very hard to fix this and make it the most comfortable air quality possible I will be using Sandhills Heating and Cooling for my entire time in Omaha.