Omega Photo

Ive been coming here for a little over 2 years now and two recent events have led me to not come back. I went and dropped off film, I dropped off about 5 and got the call they were ready. I waited a while to pick them up since I was out of town and I didn’t expect them to be ready so soon since during this time they were taking 3-5 weeks to get any film out. I finally went and picked up my film and saw that 2 of films I submitted didn’t get printed but instead only got scanned and I was missing a roll of film, I told the guy that I had asked for prints and not scans. He told me that the person who worked with me was negligent and most likely messed up. I had asked if I still have to pay for scans then if I only wanted prints since it wasn’t my fault and he replied with “of course” so I had to pay for scans that I didn’t want and then I had to pay for prints which is what I originally wanted. I was irritated by it but it wasn’t what made my decision to stop coming here. What really set the stone in place was when I realized they lost film that I was really looking forward too from a lake day I had with a couple of friends. When I went to pick up my prints from the original mess up from their part I had asked if there was another film they didn’t grab and they said no these were all of the ones I had left. I only got 4/5 of my rolls back. They were good for a while and that’s where the extra star comes in but lately they’ve been letting things go through the cracks and losing film is absolutely neglectful. I will never get those photos back and I’m beyond upset about them losing it. Another thing is if their machine is down you can look to wait a little over a month just to get your film developed and they don’t tell you about it at all, at least during the times I’ve had to wait they never once told me until I called and asked. Usually they can take a little under a week when it’s all working but when not expect over a month and there being no communication about it unless you call.

Decent prices for used gear, good selection of film and digital cameras. Staff knowledge varies but the three I dealt with were helpful. If you want curated used cameras with immediate availability, it's worth visiting. Pricing sits at market median based on eBay/auction sites - not competitive with scraping deals yourself on secondhand marketplaces. The tradeoff: vetted inventory, knowledgeable staff, no shipping delays or return hassles. Strong film selection (refrigerated stock plus regular new/old arrivals). Good option if you shoot film occasionally but don't want to hunt every specialty release online. When this store makes sense: time constraints, need to verify condition in person, want staff input, or value convenience over bottom-dollar pricing. When to skip: you have time to comparison shop online and don't mind dealing with potential shipping/return logistics (especially if you know the precise model/make of camera you want for a used or new buy) Price: ★★★☆☆ (3/5) Staff: ★★★★½ (4.5/5) Selection: ★★★★½ (4.5/5)

I had a fantastic experience as someone who is completely new to photography! I recently bought a vintage camera at a thrift store, and I came in to see if it was functional and what kind of film they would recommend for it. I was greeted by a young woman (unfortunately I never got her name) who was friendly, warm, and kind. She was knowledgeable about the camera and let me know that it was, unfortunately, not really functional. I then asked about purchasing a new camera instead. The shop is adorned with a plethora of cameras (both vintage and modern) and accessories. I met Steve (one of the shop keeps) and he was able to help me find exactly what I needed - and I wasn’t even sure exactly what I needed in the first place! I had been shopping around on Facebook Marketplace for old cameras, but routinely found that they were always far away, expensive, and not tested. This being in mind, I was delighted to find that the cameras I was interested in were priced at an extremely reasonable level. Steve checked to make sure it was functional and even gave it a fresh set of batteries. As a total beginner with no prior knowledge of photography, I felt incredibly welcome. I’m excited to return!

I was a loyal customer for over a year, regularly coming in to have film developed and occasionally printed. In the beginning, the staff was polite and efficient. However, ever since the business has grown, the quality of service has gone downhill. First, the friendliness disappeared—they became noticeably less polite and even judgmental at times. Second, they stopped notifying customers when scanned photos or prints were ready, even for prepaid orders. Now, you have to call them just to check if your film is done. Third, turnaround times have become unreasonable. What used to take 1–2 weeks now takes over 4 weeks (for one film) and even longer if your film gets lost or misfiled. In my case, I had to reach out after not hearing anything for over a month, only to find out my film hadn’t even been developed yet—despite being paid for in advance. It’s sad to see a once-loved business treat customers like they’re expendable, especially loyal ones who brought in steady business. Since then, I’ve tried other film labs… and it was a wake-up call. There are far better places in Seattle for film development—with more advanced technology, faster turnaround times, competitive prices, and much better customer service. Never coming back here.