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About this business
Epperson Service Experts is an HVAC and plumbing business serving Hilton Head and nearby communities since 1981. Epperson Service Experts provides a wide range of home services including heating system installation, repair, and maintenance, air conditioning services, heat pump solutions, plumbing repairs, water heater services, water treatment, indoor air quality improvements, ductwork services, and commercial HVAC support. Epperson Service Experts operates locally with national brand support, offering service care for quick repairs, full system upgrades, and routine maintenance. The business emphasizes professional service delivered by skilled technicians and offers membership plans for ongoing home system management.
Just had my regular service visit. One of the two explained to me how he has a lot of experience in the business and knew what he was doing after I asked him to clean the two filters he missed in my mini-split Mitsubishi unit that he didn't clean, I pulled out my books and tried to show the other technician about the missed filters were not cleaned. Still not cleaned. Although when the unit was installed, the installer told me that I didn't need to wash out the filters as they didn't need much just blow out or brush any debris off. Although the the manual states that:
Air Cleaning Filter (Anti‑Allergy Enzyme Filter)
“If AIR CLEANING FILTE...Just had my regular service visit. One of the two explained to me how he has a lot of experience in the business and knew what he was doing after I asked him to clean the two filters he missed in my mini-split Mitsubishi unit that he didn't clean, I pulled out my books and tried to show the other technician about the missed filters were not cleaned. Still not cleaned. Although when the unit was installed, the installer told me that I didn't need to wash out the filters as they didn't need much just blow out or brush any debris off. Although the the manual states that:
Air Cleaning Filter (Anti‑Allergy Enzyme Filter)
“If AIR CLEANING FILTER is to be washed, soak in water (or lukewarm water when dirty) and rinse delicately… about once every 3 months.”
How to clean:
Remove the left catechin filter.
Detach the blue bellows‑type filter from it.
Soak in clean water or lukewarm water.
Rinse gently—do not scrub or wring.
Air‑dry fully before reinstalling.
In the past I had no problem and the filters were cleaned. This time I didn't relish being corrected by a technician who obviously didn't need me as a customer.
C
Carolyn Relihan
Jan 27, 2026
★★★★★5.0
Oscar Canales from Epperson has worked with us to install a new hot water tank to replace the very old tanks we had. Oscar was very professional, spent time with us to work out what we needed, did a great job on the installation, and cleared up completely at the end of it all. He even identified non-water related issues that needed attention, and found a water heater we didn't even know we had. Epperson admin has been very efficient too. Highly recommend Epperson and Oscar in particular.
M
Maria Bruno
Feb 12, 2026
★★★★★5.0
⭐️⭐️⭐️⭐️⭐️
I scheduled an appointment with Epperson Service Experts for an estimate to replace my hot water heater. Oscar called ahead to let me know he was on his way. Since I don’t live at the property, he was very considerate about keeping me informed. Once he arrived, he called me and clearly explained all my options. He was extremely knowledgeable, informative, and professional, and took the time to answer all my questions. I really appreciated his thoroughness and communication. Excellent service
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