All Valley Fireplace Repair

Five Stars for Valley Fireplace, Phoenix I recently called Valley Fireplace for help with a gas fireplace that would not light. DJ came out the very next day, arrived right on time, immediately identified the issue, and fixed it on the spot. It turned out to be a very minor problem. Instead of rushing out the door, DJ took the extra time to walk me through how the ignition system works, pointing out what each part does and how to keep it working smoothly. He only charged for the service call. No upsell. No scare tactics. This was a night and day difference compared to another Phoenix fireplace company I had called first, who tried to convince me that the entire ignition assembly needed to be replaced at a very high cost. That turned out to be completely unnecessary. Valley Fireplace was honest, responsive, and fair. They earned my trust and my future business. I highly recommend Valley Fireplace and DJ in particular.

So when I see all 5 stard I get a red flag, but I had tried a few others with no success. Here are the facts, I called and a real person answered, made an appointment, and he showed up on time. He explained things to me, checked everything, rewired etc. And cleaned it out. No, extra fee, cheaper than most and it works beautiful. I mean that deserved a 5 star review. I believe the other 5 stard are real too.

Our fireplace was repaired in a jiffy, and I really appreciate that he shared some of his knowledge with me. I would not hesitate to call this outfit again.And the pricing was more than reasonable

DJ texted us when he was thirty minutes away, showed up on time and quickly assessed our problem. He then effected repairs and explained everything to us. He was quite personable and professional. Great experience

Called Saturday at 5:45 for an issue with the fireplace and they came out Sunday morning at 9am. Technician was near and efficient. Fixed our issue and cleaned out the fireplace. I couldn’t ask for better service!